Privacy Policy
Last updated: April 11, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, set up a practice, create membership plans, or enroll patients. This includes:
- Practice information (name, address, phone, email)
- Account credentials (email and password)
- Patient information (name, email, phone) as entered by your practice
- Payment information (processed securely by Stripe — we never store card numbers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process membership payments and manage subscriptions
- Send transactional emails (payment confirmations, renewal notices)
- Respond to support requests
- Detect and prevent fraud
3. Payment Processing
All payment processing is handled by Stripe, Inc. We do not store credit card numbers, CVVs, or full card details on our servers. Stripe's privacy policy governs the collection and use of payment information.
4. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe — for payment processing
- Your dental practice — patient data is accessible to the practice that enrolled them
- Service providers who help us operate the platform (hosting, email)
- Law enforcement — when required by law
5. Data Security
We use industry-standard security measures including encryption in transit (TLS), encrypted storage, and secure authentication to protect your data.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the email below.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
support@jawplans.com